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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Montgomery

June 26, 2024

5  out of  5
rating by Theresa Montgomery
"Was very helpful in getting the information I needed. I loved the customer service provided."
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Anna C-G

January 31, 2024

5  out of  5
rating by Anna C-G
"Love State Farm! Everyone has been wonderful with a friendly attitude explaining everything I need to know. They are very fair with pricing and great advice about vehicles and even helped with Renter's Insurance! Heather and Janet have been miracle workers and made life easy even after an auto accident. THANK YOU!"
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Denver Merismé

January 18, 2024

5  out of  5
rating by Denver Merismé
"Love Quincy there, he's super helpful and transparent!"
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Drew Fister

November 30, 2023

5  out of  5
rating by Drew Fister
"Great service, appreciate Ethan's help talking through options. He made finding great coverage a breeze!"
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Diana Iliyazova

November 1, 2023

5  out of  5
rating by Diana Iliyazova
"Ethan Gwin is the best!! Thank you so much for everything 🙏🏻🙏🏻🙏🏻"
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buddy goodman

October 11, 2023

5  out of  5
rating by buddy goodman
"Our Acct. Rep, Ethan Gwinn, was extremely helpful and knowledgeable. She recommended the proper coverages based on our needs. Since we are relocating from out of state, we held a virtual meeting to meet and review the policies."
We responded:
"Thanks for the kind words, Buddy! We’re happy to hear Ethan was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Nickole Smith

September 27, 2023

5  out of  5
rating by Nickole Smith
"It has been such a pleasure working with Ethan Gwinn. He is extremely knowledgeable, passionate about his job and patient with his clients. Keep up the great work Ethan! I appreciate all of your help. 😁"
We responded:
"Nickole, thank you for taking the time out of your day to leave us a review! We love hearing about how Ethan provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Bill Sweatt

August 29, 2023

5  out of  5
rating by Bill Sweatt
"Janet Dewberry at Jon Jones’ office even contacted me directly by phone after my wonderful precious agent, David Chamblee, passed away unexpectedly, advising me that my account had been transferred. She has always assisted my with superb help and consummate professional courtesy and friendliness. I highly recommend the Jon Jones agency and Janet."
We responded:
"Bill, we thank you for the review. I'm sorry to hear about the loss of your previous agent. Our team strives to provide a great insurance experience for everyone who visits our office, and we are happy to hear that you are satisfied with your experience. Janet is a fantastic part of our team. Feel free to contact us anytime if you ever need anything!"
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Debra Smith

July 31, 2023

5  out of  5
rating by Debra Smith
"Tashe has been very helpful in updating me on State Farm policies. She is so knowledgeable about the details. And she has been willing to take the time to explain all the aspects of the insurance process to me."
We responded:
"Hi Debra! Thank you for the five-star rating for Tashe! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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Jordan Handy

July 31, 2023

5  out of  5
rating by Jordan Handy
"I recently moved back to GA and needed assistance getting some insurance quotes. I spoke with a representative named Tashe and she helped me through the whole process. Very grateful to have gotten this taken care of so quickly in the midst of moving in."
We responded:
"Jordan, thank you for taking the time out of your day to leave us a review! We love hearing about how Tashe provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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GoluBoyZ

July 31, 2023

5  out of  5
rating by GoluBoyZ
"Ethan was an excellent agent. He was able to answer all of my questions in a clear understandable manner. His ability to talk clearly helped allot with gaining the trust of Statefarm, like a good neighbor Ethan is there."
We responded:
"Thank you for the review! We are glad to hear that Ethan was able to help you with your insurance needs. We greatly value your recognition of our team’s commitment to delivering outstanding service."
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Judith Marin

July 31, 2023

5  out of  5
rating by Judith Marin
"In shopping around for homeowners and auto insurance, Ethan Gwinn was able to make it a seamless experience on behalf of State Farm! He was vital to our understanding of what we needed and what the coverages looked like. Would highly recommend working with him."
We responded:
"Hi, Judith! Thank you for the praise for Ethan! He is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your home and auto insurance policies."
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Charis Gwinn

July 26, 2023

5  out of  5
rating by Charis Gwinn
"I can’t say enough positive things about Ethan and the rest of the Jon Jones State Farm team. They go above and beyond and are always willing to help."
We responded:
"Charis, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ethan cares a lot about our customers."
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freta Jones

June 12, 2023

5  out of  5
rating by freta Jones
"I have been with State Farm for over forty years, my home and auto are insured with the Jon Jones agency. Yearly, I check to make sure that my inflation coverage is good.This year Ethan called me from the agency to go over details or concerns of my insurance. I discussed some home improvements with him to make sure that I was covered, he was extremely professional and caring. Through conversation, I mentioned about my car mileage and he said, “we can save you some on your car insurance”. My homeowners insurance was increased a bit, but it all balanced out. Ten plus stars for Ethan, I wish he could be cloned, he is the epitome of great customer service. It was a pleasure speaking with him. Thank you Jon Jones agency for your ongoing commitment to service and seeking dedicated employees like Ethan."
We responded:
"Thank you, Freta, for being a loyal customer of our State Farm office! We appreciate your trust and support. We're delighted to hear about your positive experience with Ethan. He exemplifies great customer service and we are happy to hear that he went above and beyond to address your concerns, discuss your home improvements, and save you money on auto insurance. We will pass along your kind words to Ethan and continue our commitment to excellent service. We look forward to continuing to provide you with top-of-the-line customer service and insurance!"
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tyrita harris

May 31, 2023

5  out of  5
rating by tyrita harris
"Tashe helped me with details on a few quotes . She was very insightful, well spoken, and has awesome customer service skills. It was a pleasure working with her if you need any more assistance ask for Tashe! Thank you!"
We responded:
"Thanks for the kind words, Tyrita! We’re happy to hear Tashe was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Andrew McIntyre

May 22, 2023

5  out of  5
rating by Andrew McIntyre
"Quinn is always quick to respond and very helpful!"
We responded:
"Thank you for the five-stars, Andrew! Quinn is a fantastic asset to our team, and we’re happy to hear they were able to help you with your insurance needs."
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geNila Wright

May 9, 2023

5  out of  5
rating by geNila Wright
"Ethan Gwinn helped us evaluate our vehicles and homeowner's policies to determine our current needs. He answered questions we had and helped us decide on the State Farm policies for each. He was knowledgeable and timely as he walked through each area of coverages. Thank you Ethan."
We responded:
"Hi, Genila! Thank you for the shoutout for Ethan! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of our State Farm family!"
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Thomas Assael

April 27, 2023

5  out of  5
rating by Thomas Assael
"Miracle workers. Ethan got me on a better insurance plan for $610 cheaper than the plan I was on from SafeCo. Pair that with free renters insurance and very professional customer service I cannot recommend them enough!"
We responded:
"Thank you, Thomas, for taking the time to leave a shoutout for Ethan. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policies. We look forward to continuing our relationship!"
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Eula Harris

March 31, 2023

5  out of  5
rating by Eula Harris
"Tashe helped me with details on a new policy. She was very insightful and has great customer service skills. It was an absolute pleasure working with her and I’m so thankful for the great experience!!"
We responded:
"Hi, Eula! Thank you for the shoutout for Tashe! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Kathleen

March 27, 2023

5  out of  5
rating by Kathleen
"Tashe helped me out with an auto quote! Very knowledgeable :)"
We responded:
"Thank you for the wonderful review, Kathleen! Tashe is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Anaise Quirindongo

March 10, 2023

5  out of  5
rating by Anaise Quirindongo
"Ethan was amazingly helpful in helping me figure out new policy details! He clearly communicated and explained everything and even when I had questions, he was quick to respond and assist. His fantastic service made the process a breeze!"
We responded:
"Thank you, Anaise, for the amazing review! Our team works hard to provide a great insurance experience in Alpharetta and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Kayla Gravely

March 1, 2023

5  out of  5
rating by Kayla Gravely
"Dominica was great! Very knowledgeable and super helpful, can’t thank her enough!"
We responded:
"Kayla, thank you for sharing your experience with Domenica! We greatly appreciate you letting us be your good neighbor!"
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Melinda Soltwedel

March 1, 2023

5  out of  5
rating by Melinda Soltwedel
"Domenica angel was extremely helpful! I would have been completely lost if it wasn’t for her! She is so sweet and very patient!!"
We responded:
"Melinda, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Domenica cares a lot about our customers."
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Eric Stevens Jr.

March 1, 2023

5  out of  5
rating by Eric Stevens Jr.
"I worked with Quinn. He has great customer service. A real “for the people” type of businessman I would recommend to anyone. He walked me through the process from start to finish. He stayed in contact and never left room for me to wonder. 10/10. Without a doubt."
We responded:
"Thank you, Eric, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Quinn, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Robert DB Lewis

February 28, 2023

5  out of  5
rating by Robert DB Lewis
"Great customer service!!"
We responded:
"Robert, thank you! We appreciate your trust in us to take care of your insurance policies."